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Versand

Versand
  • Each nappy cake is made individually after receipt of order. No stock items!
  • Production takes place in the order in which orders are received (for exceptions, please contact us in advance).
  • Standard production time is usually 1-2 working days (Monday - Friday).
  • Standard shipping time in Germany is approx. 1-2 working days. Shipping is done via DHL or UPS .

Feel free to send us a short message at info@windeltortenzauber.de. We look forward to hearing from you!

Delivery
Shipping costs within Germany:
5,90 Euro - number of parcels and weight is unlimited.

Shipping costs within Europe:
6,90 Euro - from 0 kg to 10 kg total weight.

For orders higher than 10 kg total weight per parcel; ask for shipping costs in the EU

Shipping costs to Switzerland:
9.90 euros - from 0 kg to 10 kg total weight.

Where is my parcel?
You will find a link to shipment tracking (tracking link of the logistics partner) with every shipping confirmation that we send when you create the shipping data. You can check the shipment information for your parcels on the following page: 

https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html

This way you will always be informed about the progress of your parcel.

What are the shipping times or delivery times?
The following standard delivery times apply to your order:

Country (abbr.) Delivery time
Germany (DE) 1-2 working days
Austria,
France,
Belgium (EU) 5-7 working days
Switzerland (CH) 10-14 working days
The stated delivery times are non-binding and may vary slightly. As a rule, we ship within 24 hours. Our shipped parcels are all insured with DHL (up to 500.- Euro).

Can you send urgent products faster?
The delivery times of our nappy cakes can always be found with the respective articles (below the article description and the price information). We always try to find a solution for very urgent orders! 
Just give us a call or send us an e-mail.

Can I have the nappy cake gift-wrapped?
Our shipping costs for nappy cakes already include the gift wrapping.
All our nappy cakes are wrapped in cellophane foil, with a matching gift ribbon, 
and are therefore already gift-wrapped and sent to you or to the delivery address of your choice.